Can You Sell Without Intervention?
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What would happen if a world class violinist, playing on a 3.5 million dollar instrument, interpreted some of the most timeless and beautiful music ever composed in a big city metro station?
People would take notice of it right? The incredible quality and emotion of the music would sway people and they would stop to listen.
That’s not a rhetorical question any longer since it was done in an experiment conducted by the Washington Post.
Joshua Bell, an internationally recognized violin virtuoso was invited to play at l’Enfant Plaza, a Washington metro station on their Orange line.
He played several pieces that people have paid hundreds of dollars to listen to in the world’s most renowned concert halls.
And nobody gave a crap.
Over a thousand people streamed by and only a handful stopped to listen for a minute or two.
The biggest crowd that gathered was a whopping 4 people when one lady recognized the Bell and stood awestruck at the idea of him playing in such a lowly location.
Even such a strong appeal to our senses couldn’t cut through the noise of daily life. Through the rotten morning thoughts that precede another installment of 9 to 5.
And that’s when you realize how hard a marketer’s job really is.
If something beautiful and free can’t be given away, how does one sell anything in this world? So many product owners leave it up to chance. Their sales copy is thin and poorly written. Their funnel is clumsy and uninviting.
Do you think people will buy through your affiliate links accidentally? Can you get away with being another “me-too” publisher that sends their lists the same offers for the same products at the same time written in the same way?
Not if it’s a business you’re building and durable, substantial income you seek.
So how do you stand out and gain the traction you need to make it work?
Referral:
Here I use the term in the following manner: the authority and goodwill you created with your readers and audience gives you the credibility to refer them to a purchase. The product’s own message dims in importance compared to the power of your recommendation.
Differenciation:
How are you attracting people to be exposed to you and your messages? Are your ads the same as everyone else’s? Are you offering fresh valuable content: giving something away before you even mention you might want something in return? Can your audience take something from you without giving something back?
If you can answer yes to these questions and do it with personality, you are on the winning track.
Word of Mouth:
The other kind of referral and perhaps the most powerful of all. When someone you appreciate makes an uninterested suggestion, you are far more likely to listen than when exposed to an ad.
Even when you don’t know the person making the recommendation, if they seem genuine and sincere, that would at least spawn your curiosity.
Things would have turned out much differently in that metro station if a person had stood there in the middle of the way and told people “look at this guy, he’s really good”. A crowd is a self-reinforcing thing and I’m quite sure many people would have been late to work that morning.
The underlying principle behind all this is trust. It comes in different shapes and forms.
Recommendations from friends and acquaintances come through outstanding quality. Direct recommendations from sellers to buyers come from the establishment of credibility.
As an affiliate, read your review over and ask yourself “would I trust me?” As a product owner, forget all the good things you know about yourself and your product and ask yourself “based on this message only, would I buy from me?”
Education and trust go hand in hand. That’s why people give freebies to get signups or write great content that only links to selling pages.
That’s your opportunity to impress and teach, leaving your readers saying “I want more of that”.
This post was inspired by Seth Godin’s blog entry “I’d ignore him too”.
He is the author of the New York Times Best Seller “Purple Cow: Transform Your Business by Being Remarkable”.
Even if you “don’t have time to read”, you’d be hard pressed not to grab a copy if you haven’t already.


on April 13th, 2007 at 6:31 am ¶
Exactly - it’s amazing how many people in the internet marketing world are obsessed with search engine rankings, PPC, signatures in forum posts, article marketing, etc. to try to cut through the noise and fail to grasp this one simple truth - people will buy from people they trust.
on April 13th, 2007 at 6:34 am ¶
Hi Eric,
Thanks for your comment. You just summed it up in one line.